How to get Amazon to Remove Your Negative Feedback and Reviews

Everything You Need to Know About Removing Negative Reviews
So the day has come. You’ve gotten your first (or second, or third) negative review on your Amazon product listing. It hits you hard and you’re not sure what to do about it. 

So, like anyone with common sense, you start to read the review.

Now, in this specific case, the review isn’t what you think it would be. It’s not about your product or how the customer is disappointed with the quality of it. And it’s not about your company, in general.

It’s more about something like shipping costs, shipping times, or something else that’s completely unrelated to the quality of your product in and of itself. And hey, that’s not fair to have something like that dragging down your hard-earned score, now is it?

The good news is that Amazon has strict community guidelines when it comes to reviews, so there could be basis for you to have these negative reviews removed if they go against these guidelines. On the other hand, the chance of Amazon removing a review unless it specifically goes against a guideline is slim to none. It’s a toss-up, really!

If you do want to go down the path to complaining to Amazon about that horrible review on your listing, feel free to read and discover how you can try to get that removed!
What are these so-called guidelines for reviews?
Good thing you asked! The guidelines for submitting reviews have been set out in whole on this site. We’ll go through the most important specifications here, so you can get an idea if the review on your wall could be taken down:

  • The Community is intended to provide helpful, relevant content to customers. Content you submit should be relevant and based on your own honest opinions and experience.
    • Customer Reviews and Questions and Answers should be about the product. Feedback about the seller, your shipment experience, or packaging can be shared at or

      Comments about pricing, product availability or alternate ordering options are also not about the product and should not be shared in Customer Reviews or Questions and Answers.
  • Amazon values diverse opinions, so you may disagree with some content that you come across. Please keep in mind that something that may be disagreeable to you may not violate our Guidelines. In order to maintain a welcoming environment for all users, your participation in the Community must always be respectful of others.
  • In order to preserve the integrity of Community content, content and activities consisting of advertising, promotion, or solicitation (whether direct or indirect) is not allowed

There are some other specifications listed in the guidelines that are not covered here, but these are the most important you should watch out for in the comments on your listings.
 [Ensure that those customers write you some more positive reviews. Click here to get our 5-star review grabbing email template!]
Now, let’s take a look at the procedure. 

If you choose to go the route of reporting a review to Amazon, in hopes that it’ll be removed, the process is actually pretty simple. Here are the steps you should take:

  1. Head over to the product details page of your product.
  2. Click on the review in question and click “Report Abuse”.
  3. A window will open and you can then submit the reasoning behind why you think the review should be removed. You can also email, detailing the information about your product, the reviewer, and why you see the review as questionable.
  4. In any case, you should include in the reasoning how exactly they violated the guidelines. The more specific you are, the more likely Amazon will take up your case.

And that’s it! You’ve now submitted your case to Amazon. As mentioned before, it’s not likely that the review will be rescinded unless there’s a really specific violation of an exact guideline.
What are the other ways to deal with negative reviews? 

Because of the strict policies of Amazon when dealing with these reviews, it’s worth checking out other ways to get them taken away forever. Yeah, I know – you came to this article thinking the best way was reporting them to Amazon. Well, let’s check out what other options are available so you can make sure to get only positive reviews shown on your profile!
The absolute best way to get a negative review rescinded is by identifying the customer who is writing the review, gathering their contact information, and helping them with their problems. This can be a tricky process as you’re tip-toeing the line on Amazon’s guidelines, but as long as you’re not pressuring the customer or offering them any extra incentives, you are good to go!

This is common sense, though, right? The best way to solve our problems is to talk them out! If all goes well, you’re likely to see the customer take down the negative review because of your pro-activeness.

If contacting the customer doesn’t work for some reason, the other option you have is to comment on the review itself. You can apologize with your best sad-face and see what help you can be in solving the problem.
And there you have it—All of the ways you can get a negative review removed from your product listings!  
[/et_pb_text][et_pb_cta admin_label=”Call To Action” button_url=”” url_new_window=”off” button_text=”Try It Free For 30 Days” use_background_color=”off” background_color=”#7EBEC5″ background_layout=”light” text_orientation=”center” header_font=”|on|||” header_font_size=”36″ header_line_height=”1.2em” body_font_size=”18″ body_line_height=”2em” use_border_color=”off” border_color=”#29e026″ border_width=”1px” border_style=”solid” custom_margin=”||0px|” custom_padding=”||0px|” custom_button=”on” button_text_size=”20″ button_text_color=”#ffffff” button_bg_color=”#6ac13c” button_border_width=”4″ button_letter_spacing=”0″ button_font=”|on|||” button_use_icon=”default” button_icon_color=”#ffffff” button_icon_placement=”right” button_on_hover=”on” button_text_color_hover=”#ffffff” button_bg_color_hover=”#55c11b” button_border_color_hover=”#7cda24″ button_letter_spacing_hover=”0″ disabled=”off” saved_tabs=”all”]
[/et_pb_cta][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_style=”solid” disabled=”off” border_color=”#ffffff”]

Ensure that you’re following all of the guidelines when it comes to taking down these negative reviews. This is a tricky process, but if you really believe you’ve been wronged, then that’s what Amazon is there for!

But how about what happens once you’ve gotten that negative review removed and made the customer happy again? How are you going to get these customers to keep coming back for more?

That’s where WaveReview comes in.

Email is the best way to make sure you get 5-star reviews on your Amazon account. WaveReview gives you the automated email system and templates to build your Amazon email sequence. Organic high star reviews will come flooding in with the help of Wave Review.

Thanks to WaveReview and these tips, you’re going to have so many more positive and profitable customers than you have ever thought possible!

Share this posts....

Share on facebook
Share on twitter
Share on linkedin

Related posts....

Leave a Reply

Your email address will not be published.


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>


Nanny calendar app

Organize Your Childcare with Ease: Introducing the Nanny Calendar App

Scheduling and organizing your nanny’s roles and working hours can be challenging. For starters, scheduling is a repetitious task and doing it poorly can result in time wastage for the employer and job dissatisfaction for the nanny. But the good … Read More

Featured Post
Music teacher booking software

Revolutionize Your Music Teaching Business with Booking Software: A Comprehensive Guide

One of the core tasks of a music teacher is to ensure your students get the best education to edge them closer to achieving their life goals. But running a music teaching business needs lots of administrative work. For example, … Read More

Featured Post
music teacher management app

Streamline Your Music Teaching Business with Music Teacher Management App

Mobile applications like the music teacher management app have revolutionized how students learn and teachers teach. With technology evolving fast, the education system has become more exciting than it was in the past. Of course, it has brought numerous possibilities, … Read More

Featured Post
music teacher scheduling software

Streamline Your Schedule: The Benefits of Music Teacher Scheduling Software

If you’re a music teacher, you can do so much with the ideal music teacher scheduling software. Besides registering your students and distributing automated reminders, you can also schedule your lessons. Schools can leverage the software to track instructors’ availability, … Read More

Featured Post
best app for nanny schedule

The Ultimate Guide to Finding the Best App for Nanny Schedule

A nanny schedule app will help your nannies establish a routine. This reduces stress and improves efficiency. It also facilitates better decision-making for parents and eliminates uncertainties. With a proper plan, you’ll develop healthy habits to encourage better energy and … Read More

Featured Post
After School Care

What Every Parent Should Know About After School Care

Are you a working parent with school-going children? Do they leave school way before you leave work? Do you often worry about their safety when you’re away at work? An after school care program can be the ideal solution for … Read More

Featured Post
Perfect summer nanny services

How to Find and Hire the Perfect Summer Nanny Services for Your Family

Finding summer nanny services can be challenging, mainly because it’s a temporary job, and some professional nannies shun short-term opportunities. Families often need nannies with specific skill sets, allowing them to care for kids during the summer, which can be … Read More

Featured Post
Emergency Childcare

Emergency Childcare: How to Find Help When You Need it Most

Working parents need an emergency childcare plan to deal with unforeseen occurrences and avoid stressful situations. Focusing at work can be hard when dealing with an emergency, negatively affecting productivity. While emergencies are unpredictable, you can manage them with a … Read More

Featured Post
Babysitting Safety Tips

Essential Babysitting Safety Tips for a Worry-Free Experience

Babysitting safety is one of the most critical things you must learn before you start your job as a babysitter. Learning to keep the children under your care safe will help you reduce accidents, know what to do in emergencies, … Read More

Featured Post
Babysitting Equipment

The Best Babysitting Equipment for Every Age Group

Babysitting equipment is the various tools a babysitter needs to effectively and safely care for a young kid. The equipment a babysitter needs varies based on the age of the baby or babies they’re caring for, as well as their … Read More

Featured Post